Data Deletion Policy

1. Introduction

This Data Deletion Policy explains how to request deletion of your Account and Personal Data on eBodhya Marketplace, what happens to your order history and Listings when you do, and how long backup deletion takes. It gives effect to your erasure rights under the DPDP Act, subject to Anomaa Studio's own retention obligations described in the Data Retention Policy.

2. Definitions

This document uses the shared definitions in Anomaa Studio's canonical definitions list and the Marketplace-specific terms defined in the Privacy Policy Section 2.

3. Applicability

This Policy applies to deletion requests from Buyers, Sellers, and Institution/School purchasers.

4. Legal Entity

eBodhya™ is a trademark owned and used by Anomaa Studio, a sole proprietorship business based in Bengaluru, Karnataka, India ("Anomaa Studio," "eBodhya," "we," "us," or "our"). Anomaa Studio owns and operates the entire eBodhya suite of platforms, comprising:

• eBodhya Studio — studio.ebodhya.in
• eBodhya Marketplace — marketplace.ebodhya.in
• eBodhya Schools — schools.ebodhya.in
• eBodhya Workspace — workspace.ebodhya.in

(together, the "eBodhya Platforms").

Every account, subscription, order, listing, or agreement created or entered into through any eBodhya Platform is an agreement with Anomaa Studio directly. No eBodhya Platform is owned, operated by, or offered on behalf of any third party, franchisee, reseller, school district, or unrelated entity, unless we state so expressly and in writing. eBodhya™ and the eBodhya logo are trademarks of Anomaa Studio; no license to use them is granted except as expressly permitted in writing.

In this document, "the Platform" means eBodhya Marketplace (marketplace.ebodhya.in) specifically, and "eBodhya" or the "eBodhya Platforms" means the wider suite of products described above. Where this document imposes obligations on "Anomaa Studio," those obligations are undertaken by Anomaa Studio in its capacity as operator of the Platform.

5. How to Request Deletion

You may request deletion of your Account and associated Personal Data by writing to privacy@ebodhya.in from your registered email address, or through the "Delete Account" option in Account settings, where available. We will verify your identity before acting on the request, to prevent an unauthorized person from deleting your Account.

6. Effect on Order History and Financial Records

Deleting your Account does not delete your order and transaction history. As described in the Data Retention Policy, Order, invoice, Payout, and tax-related records must be retained for the period required by applicable tax, accounting, and consumer-protection law, regardless of your deletion request. We will, however: remove or anonymize the Personal Data linked to those records that is not itself required to be kept (for example, your marketing preferences or browsing history); close your Account so it can no longer be used to sign in or transact; and stop using your Personal Data for any purpose other than the legally required retention itself.

7. Listing Removal Process for Sellers

If you are a Seller and request Account deletion:

1. All active Listings are unpublished and removed from search and browsing immediately.
2. Any pending Order for a Listing you have already accepted must still be fulfilled, or refunded under the Refund Policy, before final Account closure.
3. Any pending Payout owed to you will be processed to your verified payout instrument before or as part of Account closure, subject to the Creator Revenue Policy; we do not forfeit Payouts you are owed as a result of a deletion request.
4. Content you licensed to Buyers before deletion remains usable by those Buyers under the License they already hold, as described in the Licensing Policy; deleting your Seller Account does not revoke a Buyer's existing License.
5. Sales, Payout, and tax records relating to your Listings are retained per Section 6 above and the Data Retention Policy.

8. Backup Purge Timelines

Personal Data deleted from live systems is removed from backup snapshots on our regular backup rotation cycle, which does not exceed ninety (90) days. Until a given backup is rotated out, deleted data may persist in that backup, accessible only for disaster-recovery purposes and not for ordinary use.

9. Identity Verification

Before completing a deletion request, we will verify that the request comes from the Account holder (or their authorized nominee, in the case of death or incapacity, as recognized under the DPDP Act), using a method proportionate to the sensitivity of the data involved — for example, confirming the request from your registered email, or requiring re-authentication before an in-product deletion flow completes.

10. AI

Data used by recommendation, search-ranking, or fraud-detection features (see AI Usage Policy) is deleted or anonymized as part of Account deletion, except where retained fraud-signal data is necessary to prevent abuse of the deletion process itself (for example, to detect a banned Seller re-registering under a new identity).

11. Data Processing

Deletion requests and their fulfilment are themselves a form of Processing under the Privacy Policy and the DPDP Act.

12. Cookies

Deleting your Account does not automatically clear cookies stored in your browser; see the Cookie Policy for how to clear those separately.

13. Third-Party Services

We instruct our Payment Processor, cloud hosting provider, and analytics providers to delete or anonymize your Personal Data in line with this Policy, to the extent they are not independently required to retain it under their own regulatory obligations (for example, payment records a Payment Processor must keep under RBI-mandated retention rules).

14. Security

Deletion requests are processed only after identity verification as described in Section 9, to prevent malicious or mistaken deletion; see the Security Statement.

15. Retention

Categories and periods of data we retain despite a deletion request are set out in full in the Data Retention Policy.

16. Intellectual Property

Deletion of a Seller Account does not affect Buyers' existing Licenses (Section 7.4) or Anomaa Studio's limited display license over historical Listing data retained for record-keeping; see the Intellectual Property Policy.

17. User Responsibilities

You should export or save any Order confirmations, invoices, or downloaded Digital Products you wish to keep before requesting Account deletion, since access to your order history through the Marketplace UI ends when your Account is deleted, even though the underlying records are retained by us as described above.

18. Prohibited Activities

You may not submit a deletion request on behalf of another User without authority to do so, or use repeated deletion/re-registration to evade a suspension or enforcement action under the Acceptable Use Policy.

19. Limitation of Liability

Our liability in connection with deletion requests is limited as described in the Terms of Service.

20. Disclaimer

We process deletion requests on a reasonable-efforts and reasonable-timeline basis; some latency between your request and full removal from all systems and backups (per Section 8) is unavoidable.

21. Termination

Account deletion is a form of termination; its effect on pending Orders, Listings, and Payouts is governed by Sections 6 and 7 above and by Section 20 of the Terms of Service.

22. Governing Law, Jurisdiction, and Changes

Governing Law and Dispute Resolution

This Data Deletion Policy and any dispute, claim, or controversy arising out of or relating to it, the Platform, or the Services (a "Dispute") is governed by the laws of India, without regard to its conflict-of-laws principles.

The parties will first attempt in good faith to resolve any Dispute through informal negotiation for thirty (30) days after one party gives the other written notice of the Dispute. If the Dispute is not resolved within that period, it will be referred to and finally resolved by arbitration in Bengaluru, Karnataka, under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by Anomaa Studio. The arbitration will be conducted in English, and the seat and venue of arbitration will be Bengaluru, Karnataka. The award of the arbitrator will be final and binding on the parties.

Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief before a competent court at any time. Subject to the arbitration agreement above, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any Dispute not subject to arbitration and over any proceeding to enforce an arbitral award.

Jurisdiction

Without prejudice to the arbitration agreement above, the Platform is directed at Users in India, and Anomaa Studio makes no representation that the Platform or its Content is appropriate or lawfully available in other locations. Users who access the Platform from outside India do so on their own initiative and are responsible for compliance with local law.

Changes to This Data Deletion Policy

We may update this Data Deletion Policy from time to time to reflect changes in the Services, Applicable Law, or our practices. We will post the revised version on the Platform with an updated "Effective Date" and, for material changes, will provide reasonable advance notice through the Platform, by email, or by an in-product notice, as appropriate to the change and the audience of the Platform. Continued use of the Platform after the revised Data Deletion Policy takes effect constitutes acceptance of the changes. Where Applicable Law requires your express consent to a change (for example, a material change to how we Process Personal Data of a Child), we will seek that consent before the change takes effect.

23. Contact Information

Registered office: Anomaa Studio, Bengaluru, Karnataka, India.

Grievance Officer

Anomaa Studio has designated a Grievance Officer for the eBodhya Platforms, reachable at grievance@ebodhya.in. The Grievance Officer will acknowledge a grievance within twenty-four (24) hours and endeavor to redress it within fifteen (15) days. If you are not satisfied with our response to a deletion request, you may escalate to the Data Protection Board of India.