1. Introduction
This AI Usage Policy explains how eBodhya Marketplace uses artificial intelligence, what data those features rely on, and how you can request human review of an automated decision that affects you. It applies to every Buyer and Seller and exists so that AI on the Marketplace remains a transparent, limited, operational tool rather than an opaque decision-maker.
2. Definitions
This document uses the shared definitions in Anomaa Studio's canonical definitions list, including "AI-Generated Content" / "AI Output," together with the Marketplace-specific terms defined in the Privacy Policy Section 2, and:
- "Automated Decision" — a decision made solely by an automated system, without meaningful human involvement, that produces a legal or similarly significant effect on a User (for example, an automated Listing takedown).
3. Applicability
This Policy applies to every AI-assisted feature on the Marketplace: the recommendation engine, search ranking, fraud/spam/fake-review detection, and automated listing-content moderation.
4. Legal Entity
eBodhya™ is a trademark owned and used by Anomaa Studio, a sole proprietorship business based in Bengaluru, Karnataka, India ("Anomaa Studio," "eBodhya," "we," "us," or "our"). Anomaa Studio owns and operates the entire eBodhya suite of platforms, comprising:
- eBodhya Studio — studio.ebodhya.in
- eBodhya Marketplace — marketplace.ebodhya.in
- eBodhya Schools — schools.ebodhya.in
- eBodhya Workspace — workspace.ebodhya.in
(together, the "eBodhya Platforms").
Every account, subscription, order, listing, or agreement created or entered into through any eBodhya Platform is an agreement with Anomaa Studio directly. No eBodhya Platform is owned, operated by, or offered on behalf of any third party, franchisee, reseller, school district, or unrelated entity, unless we state so expressly and in writing. eBodhya™ and the eBodhya logo are trademarks of Anomaa Studio; no license to use them is granted except as expressly permitted in writing.
In this document, "the Platform" means eBodhya Marketplace (marketplace.ebodhya.in) specifically, and "eBodhya" or the "eBodhya Platforms" means the wider suite of products described above. Where this document imposes obligations on "Anomaa Studio," those obligations are undertaken by Anomaa Studio in its capacity as operator of the Platform.
5. Where We Use AI on the Marketplace
- Recommendation engine — suggests Listings to a Buyer based on their browsing history, purchase history, and similarity to other Buyers' behavior, so relevant Digital Products are easier to find.
- Search ranking — orders search results using signals such as relevance, past performance, and review quality, to surface useful Listings.
- Fraud, spam, and fake-review detection — flags suspicious Orders, payment activity, or Reviews that may violate the Acceptable Use Policy, for human or automated action.
- Automated listing-content moderation — screens newly submitted Listings for content that may violate the Copyright Policy, Acceptable Use Policy, or Applicable Law, before or shortly after publication.
We do not use AI to set individualized prices for a given Buyer, to make Order-acceptance decisions on a Seller's behalf, or to generate Listing Content itself — Listing Content is authored by Sellers.
6. No Manipulative Personalization
Personalization on the Marketplace is limited to helping you find relevant Digital Products faster. We do not use AI to construct manipulative dark patterns — for example, artificial scarcity countdowns not reflecting real stock or time limits, deceptive "personalized" pricing designed to extract a higher price from a specific Buyer, or recommendation loops designed to induce compulsive purchasing. If we identify such a pattern, we will correct it.
7. Human Review of Adverse Automated Decisions
Where an Automated Decision adversely affects you — most notably, an automated takedown of your Listing by content moderation, or an automated fraud flag that restricts your Account or withholds a Payout — you may request human review by writing to support@ebodhya.in (or, for a copyright-related takedown, following the counter-notice process in the Copyright Takedown Policy) within thirty (30) days of the decision. A human reviewer will examine the decision and respond within fifteen (15) days, and may reverse, modify, or uphold it.
8. Data Processing
AI features Process the categories of Personal Data described in the Privacy Policy (browsing/search behavior, purchase history, and review content), on the bases described there. We do not use Personal Data collected for one AI feature (for example, fraud detection) to train a model for an unrelated purpose without appropriate safeguards or, where required, consent.
9. Cookies
Personalization for recommendations relies on cookies described in the Cookie Policy, which you can manage or withdraw consent for at any time.
10. Third-Party Services
Where an AI feature is built on a third-party model or analytics provider, that provider is bound by contract to Process data only as we instruct and consistent with the Privacy Policy.
11. Security
AI systems and their underlying data are protected under the safeguards described in the Security Statement.
12. Retention
Data used to operate AI features is retained per the Data Retention Policy, typically for a shorter, purpose-limited period compared to core Account or transaction records.
13. Deletion
Deleting your Account removes or anonymizes the data underlying your personalized recommendations and fraud-risk profile, as described in the Data Deletion Policy, except where limited fraud-signal retention is necessary to prevent abuse of the deletion process itself.
14. Intellectual Property
AI Output generated in connection with Marketplace operations (for example, a ranked list of search results) is Anomaa Studio's tool output and does not confer any ownership claim over the underlying Listing Content, which remains the Seller's, as described in the Intellectual Property Policy.
15. User Responsibilities
Sellers remain responsible for the accuracy and legality of their Listings regardless of automated moderation clearing them; passing automated screening is not a guarantee of compliance. Buyers should treat recommendations and search rankings as a discovery aid, not professional or curricular endorsement.
16. Prohibited Activities
You may not attempt to manipulate the recommendation engine, search ranking, or fraud-detection systems (for example, through fake engagement, review manipulation, or adversarial inputs designed to evade moderation); such conduct is prohibited under the Acceptable Use Policy.
17. Limitation of Liability
Our liability for AI feature outputs, including a mistaken automated flag or takedown later reversed on human review, is limited as described in the Terms of Service.
18. Disclaimer
AI-generated recommendations, search rankings, and automated moderation decisions may contain errors, reflect incomplete information, or be miscalibrated, and are provided on an "as is" basis. They do not constitute a guarantee of a Listing's quality, legality, or suitability, and are not a substitute for your own judgment or, where relevant, human review under Section 7.
19. Termination
This Policy continues to apply to any residual AI-related data we hold after Account closure, for as long as we retain it under Section 12.
20. Governing Law, Jurisdiction, and Changes
Governing Law and Dispute Resolution
This AI Usage Policy and any dispute, claim, or controversy arising out of or relating to it, the Platform, or the Services (a "Dispute") is governed by the laws of India, without regard to its conflict-of-laws principles.
The parties will first attempt in good faith to resolve any Dispute through informal negotiation for thirty (30) days after one party gives the other written notice of the Dispute. If the Dispute is not resolved within that period, it will be referred to and finally resolved by arbitration in Bengaluru, Karnataka, under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by Anomaa Studio. The arbitration will be conducted in English, and the seat and venue of arbitration will be Bengaluru, Karnataka. The award of the arbitrator will be final and binding on the parties.
Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief before a competent court at any time. Subject to the arbitration agreement above, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any Dispute not subject to arbitration and over any proceeding to enforce an arbitral award.
Jurisdiction
Without prejudice to the arbitration agreement above, the Platform is directed at Users in India, and Anomaa Studio makes no representation that the Platform or its Content is appropriate or lawfully available in other locations. Users who access the Platform from outside India do so on their own initiative and are responsible for compliance with local law.
Changes to This AI Usage Policy
We may update this AI Usage Policy from time to time to reflect changes in the Services, Applicable Law, or our practices. We will post the revised version on the Platform with an updated "Effective Date" and, for material changes, will provide reasonable advance notice through the Platform, by email, or by an in-product notice, as appropriate to the change and the audience of the Platform. Continued use of the Platform after the revised AI Usage Policy takes effect constitutes acceptance of the changes. Where Applicable Law requires your express consent to a change (for example, a material change to how we Process Personal Data of a Child), we will seek that consent before the change takes effect. This is particularly relevant where we introduce a new AI feature that materially changes how your data is used.
21. Contact Information
| Purpose | Contact |
|---|---|
| Human review of an automated decision | support@ebodhya.in |
| Privacy and data protection queries | privacy@ebodhya.in |
| Grievances under Applicable Law | grievance@ebodhya.in |
Registered office: Anomaa Studio, Bengaluru, Karnataka, India.
Grievance Officer
Anomaa Studio has designated a Grievance Officer for the eBodhya Platforms, reachable at grievance@ebodhya.in. The Grievance Officer will acknowledge a grievance within twenty-four (24) hours and endeavor to redress it within fifteen (15) days.